Business Performance Excellence
Menu News & Events  
BPM - It is all about Alignment February 22nd 2008

The popularity of Business Process Management has never been higher. Whether you are a subscriber of the technology and IT-driven BPM (BPMS), the methodology-based approaches such as Six Sigma &/or Lean, or the Business-driven definitions of the discipline, BPM is enjoying an unprecedented profile through BPMS vendors, Professional Services (business, methodology, and technology-based), and Researchers/Academics.

Being passionate about process and change management, this is both a positive trend and a frustration. Each perspective of BPM is gaining strength and in doing so confusing the practitioner-base as to how they should engage their businesses in process-thinking. Virtually everything written about BPM discusses the benefits of alignment that it brings, many highlight organizational alignment as a pre-requisite for BPM success; and yet, as a community, we are still struggling to have an aligned view of the definition and scope of what BPM actually is.

Most organizations professing to be practicing BPM are doing so through projects and methodologies in a bottom-up or department-wide approach - Process Improvement. Fewer organizations are actually managing some of their key business processes - Process Management; and a very small number are doing anything truly transformational through process - the potential of BPM.*

In an article titled Process Trip, this months Australian CIO magazine discusses a "Process Management" Case Study that has the potential to become a true BPM case study given that it is being led from the COO and is aligning business and IT.

In addition to the "Five Tips for BPM Success" by Rich Phillips (COO), Yash Pandhi outlines his "BPM Success Formula".

Read more about the differentiation between Process Improvement (PI), Process Management (PM), and Business Process Management (BPM) in BPM and PI - Part 2.


THIS TIME LAST YEAR...
Business Process Improvement - who takes the lead?