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Menu News & Events   BPM Conference - Speaker Profile: Andrew Liberale September 26th 2008 Harnessing the Potential of Business Process Management Melbourne: 28 - 30 October 2008 Facilitated by a panel of expert speakers from the private and public sector of Australia. An insight into the content of the conference and its facilitators will be featured here via the News and Events page; so please check weekly as speaker profiles along with a briefing of their presentation will be updated in the lead-up to the event. ----------------------------------------------------------------------------------------------------------------- A Pfizer Australia case study: The living systems....... Seven secrets to achieve real business results Andrew Liberale (Adaptra) Project Management Consultant Profile Andrew Liberale has an international pedigree in Project & Management Consultancy, Business Transformation and Service Delivery Improvement working with some of the world's largest and most successful companies including EDS, IBM, Microsoft, Commonwealth Bank, QBE Insurance, Tower Insurance Group, Pfizer Global Pharmaceuticals, AAPT, TCNZ, Telstra, Optus, IAG, Caltex, Integral Energy, SOCOG, Barclays BZW, Sony Broadcast International, Greenpeace & ATO (Australian Taxation Office) on key core business initiatives. His value is maximised by his clients as a change agent engaged to work with business leaders to create effective core business improvements end-to-end involving both people and technology. These activities include business modeling and strategy, implementation of new, unique and business critical systems, customer service improvements including marketing strategy and contracts, service delivery improvements including workflows, delivery team restructure and rollouts of new technologies. Passionate about personal & professional development he holds many accreditations including Master NLP Trainer, Business Improvement Specialist, Executive Coach, Performance Consultant, Professional Speaker & Presenter and facilitates live training, personal development programs and workshops for individuals, consultants and teams. Career highlights include: Major successes running corporate improvement programs Project Management Consultancy and Major Project Reviews Venue Event Manager -Triathlon Sydney 2000 Olympic Games Microsoft European & AIME External Networks Manager National Rollout for the ATO's first PC Network Specialties: Turning Corporate Strategy into Effective Delivery including Project & Management Consultancy Business Transformation Service Delivery Improvement Vendors Agreements & Management Business Improvement Specialist Business Exponential Growth Strategist Executive Coaching Professional & Personal Development Consultant Training NLP Master Practitioner & Trainer Performance Consultant Professional Speaker & Presenter View on BPM Business process management (BPM) is a method of efficiently aligning an organization with the wants and needs of clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology. As organisations strive for attainment of their objectives, BPM attempts to continuously improve processes - the process to define, measure and improve your processes - a 'process optimisation' process. Key Takeaways The seven secrets to achieve real business results Enabling your people to achieve the business results you need to realise your strategy Highlight the key elements of leadership, project management and people change management that you need to be successful The Biggest Issue in BPM today I am passionate about the 'people' component of BPM and how this creates our real Business Results. When talking People, Process & Systems, everything we do starts and ends with 'People' - our customers, staff and project teams, yet, the people component may very well be the least understood, most variable and highest risk component in our endeavours. ----------------------------------------------------------------------------------------------------------------- Imre Hegedus Consulting in association with Ark Group Australia are offering a special 15% discount* off the standard conference registration price for delegates. *Please quote the code found on the back of the brochure to recieve the discount.

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