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Menu News & Events   BPM Conference - Speaker Profile: Johan Nelis October 4th 2008 Harnessing the Potential of Business Process Management Melbourne: 28 - 30 October 2008 Facilitated by a panel of expert speakers from the private and public sector of Australia. An insight into the content of the conference and its facilitators will be featured here via the News and Events page; so please check weekly as speaker profiles along with a briefing of their presentation will be updated in the lead-up to the event. ----------------------------------------------------------------------------------------------------------------- Achieving significant and sustainable business benefits through BPM Johan Nelis (TouchPoint) Senior Consultant, Service Delivery Manager Business Process Management Profile Johan is a world-renowned BPM thought leader. His international experience extends across both blue chip organisations through to medium size enterprises, with more than 15 years assisting clients to improve processes and build their process management capability. By aligning processes with client strategy, analysing critical bottlenecks, rationalising activities and improving management information, he enables companies to ensure "the right things are done the right way", to achieve significant and sustainable change, and to achieve their available 'quick wins'. Published author of the BPM bestsellers: 'Management by Process: A Roadmap to Sustainable Business Process Management' and 'Practical Business Process Management: Practical Guidelines for Successful Implementations' published by ReedElsevier, Johan is also the chairperson of the Sydney Business Process Management Forum and writes quarterly columns in BP trends. His recent successes include leading assignments for clients CBA, Pfizer, IAG, CommInsure, QBE, Vero, ABN Amro, ING, Rabobank, KLM, Vodafone, British Telecom. Johan has been a senior TouchPoint consultant for over 4 years, progressing from practice leader at Cap Gemini and Program Coordinator for the United Nations. View on BPM The achievement of an organisation's objectives through the improvement, management and control of essential business processes Presentation The presentation will be focussed on obtaining significant and sustainable benefits from Business Process Management, beyond just incidental improvement. It is on basis of extensive research and successful implementations. The presentation will draw upon various international case-studies. The case-studies includes various organisations that achieved 50% cost reduction and other companies that achieved cost reduction and higher customer satisfaction. Business Process Management has been focused, for too long, on just aspects of technology, improvement methodologies or modeling techniques. It is time to spend more time on business strategy execution, especially from a process-focused viewpoint. In my presentation I will provide practical guidelines to successfully implement BPM initiatives, identify common pitfalls that frustrate most BPM projects. Key characteristics of high performance organisations will be specified including their link to process management. Furthermore, the presentation will provide a pragmatic roadmap to sustainable BPM by align strategy, project- and process execution in order to become a high performance organisation. As BPM is not a goal itself, but a means to improve organizational performance and achieve strategic objectives. However, a framework alone will not achieve the desired results without inspirational leadership. Key Takeaways WHY business process management is critical in achieving the objectives of the organization HOW have other companies been successful WHAT specific action you can take to achieve results with BPM The Biggest Issue in BPM today Business Process Management needs to be part of management as usual. You can't improve what you don't manage. Too often people see BPM just limited to technology, marginal process improvement, another phase of process re-engineering or another three letter word to make money!! BPM is a management philosophy. ----------------------------------------------------------------------------------------------------------------- Imre Hegedus Consulting in association with Ark Group Australia are offering a special 15% discount* off the standard conference registration price for delegates. *Please quote the code found on the back of the brochure to recieve the discount.

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