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BPM Conference - Speaker Profile: Bob Risson October 22nd 2008

Harnessing the Potential of Business Process Management
Melbourne: 28 - 30 October 2008

Facilitated by a panel of expert speakers from the private and public sector of Australia.

An insight into the content of the conference and its facilitators will be featured here via the News and Events page; so please check weekly as speaker profiles along with a briefing of their presentation will be updated in the lead-up to the event.

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Developing a business process model

Bob Risson (Ergon Energy)
Manager Process Architecture and Governance; MEngSc MBA

Profile
Engineering background with the last sixteen years engaged in the process and quality profession.

View on BPM
BPM is about how processes are organised, measured and controlled within and between organisations.

Presentation
Ergon Energy has had two process models since 1999. Hear about the strengths of the new model and the implement process.
The presentation focuses on three aspects of developing a process model, namely: process organisation, methods and tools and deployment.

Key Takeaways
The presentation is about what worked, what did not and what value the process model is to Ergon Energy.

The Biggest Issue in BPM today
Maintaining the credibility of the business value proposition for BPM.

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Imre Hegedus Consulting in association with Ark Group Australia are offering a special 15% discount* off the standard conference registration price for delegates.


*Please quote the code found on the back of the brochure to recieve the discount.