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Menu News & Events   IMPROVING PERFORMANCE Seminar 17-18 May 2010 March 17th 2010 Seminar 1 - "Systems and Processes" 17-18 May 2010 Park Hyatt MELBOURNE www.improvingperformance.com.au ----------------------------------------------------------------------------------------------------------------- Imre Hegedus Consulting together with Quality Learning Australia are bringing a unique two day Seminar Series to Melbourne. Topics covered will include: Improving Performance Overview A day in the life of a process Process Architecture Elements Process Ownership Process Flowcharting All sessions will be highly interactive and use methods and techniques you can apply immediately. Industry Insights and Keynotes: Systemic and Systematic Organisational Performance Improvement Process Ownership - moving beyond the silos Systems and Processes - a school's experience These sessions provide unique insights from Senior Executives and Leaders in their fields. Your Seminar Leaders: Imre Hegedus (Imre Hegedus Consulting) Dr Jane Kovacs (Quality Learning Australia) Michael King (Quality Learning Australia) Partnering for the first time, Imre Hegedus Consulting and Quality Learning Australia, sharing their knowledge and experience. ----------------------------------------------------------------------------------------------------------------- Quality Fundamentals | Thought Leadership | Practice Leadership This seminar "Systems and Processes" is the first in a series based on W. Edwards Deming's "System of Profound Knowledge" recognising that improved performance results from a deep understanding of four integrated concepts: 1. Systems and Processes (Seminar 1) 2. Data and Variation 3. Theory of Knowledge 4. Psychology It is widely recognised that these four areas of knowledge provide a solid and proven framework to guide and sustain the continuous improvement efforts of any organisation. The seminars are designed to be highly interactive sessions where participants will learn new methods and tools by actually applying them over the two days. There will be a mix of: - presentations - workshops - Industry Keynotes (Finance, Government and Education sectors) - a half-day process simulation exercise! Based on Quality Improvement, Change and Process Management Principles, this Seminar will provide participants with new insights and improved practices. ----------------------------------------------------------------------------------------------------------------- Go to the Seminar website and Register Now For further information and to register for this dynamic Seminar Series click here and make an impact in your organisation by "Improving Performance." Click here to register.

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